To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Lauri Shaw (Tenderheart), 03/18/2023
A+ service with honest owner and employees! Explains everything needed and recommend what should be done in near future if you can't afford it in the moment..will only fix what's needed and not overcharge or do anything unnecessary! We've been having a lot of problems with other garage's and even dealerships overcharging for work not needed etc.this place was recommended to us and we would definitely recommend them to anyone and everyone else.They do a lot more than just transmission work here..and are great mechanics.. definitely give them a call first so they can check out your vehicle..Honest places like this are hard to come by these days..and Thier work is A+ ..professional/ respectful owner and employees ??? we'll be bringing our families vehicles here from now on?