To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Scott Wilhelm, 11/11/2023
Bill replaced my transmission for less than half what Aamco quoted me, threw in a front axle, let me make payments on it since it was a big job, and even let me take it home so I could drive it for work while I was still paying the work off!!
I was so worried with the current market I was completely screwed, with a bill so high. I can't even begin to describe how grateful I am he worked with me so much on this!! I never would have been able to get this done without him being so generous!!