To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Wolflover 3561, 07/19/2021
While they did take a little longer than expected to get my truck’s transmission done I wouldn’t complain with the work. They told me about some other potential issues that could be fixed at home and when I took my truck back today for them to see how it was holding up (they asked me to bring it back for free for them to drive to see how it’s doing) it only took about 15 minutes.
They were a little slow getting it done, but for starters they seemed a bit understaffed. Price was great and they were always friendly and patient with me and my phone calls.