To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Lisa Douglas, 06/17/2022
I have been using Bill's for several years for a couple of different cars (one I'm currently using ) for commercial use. Bills is a shop that I can trust to diagnose and fix my car accurately. He fixes what is wrong with the car and doesn't try to replace extra parts in the car like some of them are doing nowadays. (He saves me money)
Bill's also completes the work in a timely manner, and understands that I need my vehicle back right away to go to work. Thank you Bill's!